Appointments

With the Doctor, Nurse or Health Care Assistant
Appointments and Home Visits – Tel: 01666 502303

Routine Appointments

Ring the above number during opening hours and we will do our best to fit you in with your named doctor when it is convenient for you. Routine appointments can be booked up to six weeks ahead (or four weeks through Appointments Online) for the doctors and up to three months ahead for the nurse and HCA appointments. This should allow you to plan and book ahead with the required Clinician if you have a regular, on-going need to be seen.

Sometimes, it is more appropriate for the doctor to ring you and each GP will have a telephone list each day for routine phone calls, as well as their separate telephone lists for urgent triage and home visit requests on the day.

Secondary care referrals can be made to a wide choice of consultants – your doctor will explain about the choices available.

Urgent Problems

If you feel that for medical reasons you ought to be seen the same day, please say so to the receptionist when you ring up. We will add you to the telephone triage list for your named GP or the advanced practitioner, as appropriate. The receptionist will need to ask for some general details in order to direct your request to the relevant clinician, who will ring you back, usually within the hour, to discuss and assess your problem. If the Clinician feels they need to see you, they will make an appointment.

Appointments Online

Some appointments with Doctors can be booked up to 4 weeks in advance and repeat prescriptions can now be requested via Appointments Online. Contact the surgery and ask for your unique Appointments OnLine login and password if you wish to use this facility. You will need to fill in a form at reception to request a new login and password, even if you have previously registered for this before May 2013.

You logon using the web address :  www.patientaccess.com

Please note that nurse appointments are not available to book online.

Patients registered with Male GP seeking Female GP consultation

Current Position

  • We are keen to achieve a good balance between the need for equitable list sizes across our doctors (to prevent GP ‘stress’/burnout) and patient choice for females (and males!)

Way Forward

  • If a female patient on the Dr Angus or Dr Woodward’s list asks to see a female GP, we will arrange a telephone conversation between the usual (male) GP and the patient to organise the involvement of a female GP on a ‘temporary’ basis. Vice versa for male patients wishing to see a male GP.
  • The intention is to provide the requisite patient choice without encouraging a subsequent ‘Change of GP request’ leading to an inequitable distribution of patient numbers across doctors.

SMS/Text Reminders

In line with many other organisations, we have changed the default for SMS text messaging to OPT-IN which means that anyone with a mobile phone number on our system will automatically get an Appointment Reminder text sent about 1pm on the day before the appointment. If you DO NOT want texts, then please contact us to opt-out. Please do not rely solely on this service to remind you of an appointment. It is even more important that your telephone numbers are updated whenever they change and that the mobile number on record is specific to the patient.

South Cotswold – Additional Appointments Scheme

The GPs Surgeries of the South Cotswolds are working together to improve patients access to primary care services to our patients. To do this we are offering extra GP clinics between 6.30 and 8pm on weekdays and GP and Nurse clinics on Saturday mornings at a specified location. Patients registered with any of the South Cotswold Practices listed below may be offered one of these appointments. The clinics will be held at each practice different days of the week.

We are excited to be able to offer these extra appointments and to be working together to achieve this, to fulfil the current NHS vision of 8am -8pm access to primary care. We hope the Saturday morning clinics will help those who work or who depend on those to work to access our services more easily.

For more information please visit the South Cotswold GP Surgeries website: southcotsgpsurgeries.org.uk